
Digital Experience Platforms (DXP)
Partner with a DXP agency focused on delivery, adoption and long‑term value. We help your team run, improve and scale your website with confidence after launch.
Learn MoreWe design, build and optimise creative digital platforms that are scalable, secure and built to enable growth.


Our web and technology services focus on creating reliable, high-performing digital platforms that support complex, evolving business needs. We work with clients that need creative solutions that integrate with existing systems, grow with demand and remain secure and maintainable over time.
From Digital Experience Platforms to enterprise eCommerce platforms, our teams bring together technical architecture, engineering and delivery expertise. The result is technology that looks great and works hard behind the scenes, giving teams confidence, flexibility and room to grow.
We work with established platforms and technologies that are proven, supported and widely adopted. This ensures our clients benefit from reliable ecosystems and long-term viability.


Partner with a DXP agency focused on delivery, adoption and long‑term value. We help your team run, improve and scale your website with confidence after launch.
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We design and build eCommerce platforms that support growth, scale reliably and deliver better customer experiences across retail, fashion and D2C.
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Machines are quickly becoming your fastest-growing website audience. We help AI crawlers and agents access, navigate and understand your content, improving crawlability, structured data and accuracy in the agentic AI era.
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We combine user insight, strategic thinking and high‑quality design to create clear, intuitive digital experiences. The result is work that removes friction, supports conversion and drives meaningful growth.
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When your systems connect properly, teams work faster and customers get a better experience. We plan, build and test integrations end-to-end, working closely with your teams to keep delivery on track and on budget.
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A structured discovery phase aligns stakeholders, clarifies requirements and de-risks delivery, so your next project starts with confidence.
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Leverage AI across your website to improve self‑service, personalise journeys and automate decisions, using secure agents, APIs and enterprise‑ready platforms with clear governance.
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Upgrade to a platform that can meet your ambitions, built around your business and ways of working. IDHL is an expert in DXP and eCommerce replatforming, offering minimal disruption, clear ROI and confident post‑launch ownership.
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We design platforms with the future in mind, so performance, security and scalability are considered from the start. The result is technology teams can rely on as the business grows, priorities change and demands increase over time.

Our CRO service helps you improve the performance of your digital experiences through continuous testing, insight and optimisation.
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Secure, monitored hosting and environment management designed to keep your site fast, resilient and ready to continually move towards your business goals.
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We make sure your website launches with an analytics setup built around your specific requirements. From GA4 and Google Tag Manager (GTM) to event frameworks and consent mode, we keep your tracking accurate through every stage of your project.
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Practical, responsive ongoing support to keep your site secure, stable and performing at its peak.
Learn MoreOur solutions are shaped around how your teams work day to day. We integrate with existing tools, processes and ways of working, so technology supports progress and adoption without forcing unnecessary change or disruption.


We build creative digital platforms designed to perform under pressure. We focus on clean code, clear architectures and proven frameworks that reduce risk and support long‑term stability.
Performance, accessibility and security are considered from the outset, so platforms meet user expectations while also standing up to organisational, regulatory and governance requirements. This approach gives teams confidence in the technology they rely on, helps avoid costly rework later, and creates a solid foundation that can support change as the business evolves.
We take a well-documented, collaborative approach to delivery, working closely with design, strategy and client stakeholders throughout. Technical decisions are made transparently, balancing priorities with the flexibility needed for future growth. This helps avoid unnecessary complexity while ensuring platforms can adapt.
As an agency, we’ well-suited to clients with complex requirements, including multiple markets, high traffic volumes and integrated systems. Whether modernising existing platforms or building something fresh, we focus on reliability, clarity and long‑term value.


James Fernie, Global DTC Director, Radley"Radley’s new website is live and it looks amazing. As a reminder, we met just 20 weeks ago to talk about how it would look and work. Even if we hadn’t been thrown a massive curveball halfway through, this is a huge and impressive achievement but to have done it on a pivot, delivered early AND on budget is a phenomenal result. It has felt throughout like a team project with no perceptible join between Radley and [IDHL], just a common goal"
John Roche, eCommerce Manager, Naturo"The team at IDHL were fantastic to work with from start to finish on our move to Shopify Plus, a project that involved an entirely new ecosystem. The project was delivered on time, within budget, and we always had access to the right technical expertise when we needed it. We're really pleased with the end result."

Anna Marshall, Digital Products Owner, Royal College Of Radiologists"I wanted to say a massive thank you to everyone at [IDHL] for delivering such a brilliant new website for us. We’ve had some great feedback from both members and colleagues, and we’re really pleased with how smoothly it all went.
[...] I just wanted to take a moment to thank you all for your hard work: in the words of one of our colleagues “We knew it was going to be good, but it's exceeded our expectations! This is just the beginning...""





We’re used to working as part of a wider delivery ecosystem. That might mean partnering with internal teams, other agencies or specialist suppliers, with clear roles, shared standards and transparent communication to keep delivery joined up.
We support clients beyond launch, whether that’s ongoing technical support, platform improvements or helping teams plan the next phase through a retainer. The aim is to keep platforms stable, secure and able to evolve as priorities change.
We make technical decisions transparently, weighing short‑term priorities against long‑term impact. That helps teams move at the right pace without creating avoidable technical debt or limiting future options.
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