Discovery and requirements
Workshops to capture needs, user journeys, operational constraints and success measures. We translate goals into platform requirements, integration priorities and a delivery plan your stakeholders can trust.
Upgrade to a platform that can meet your ambitions, built around your business and ways of working. IDHL is an expert in DXP and eCommerce replatforming, offering minimal disruption, clear ROI and confident post‑launch ownership.


If your current platform is expensive to maintain, hard to integrate or holding back new features, replatforming is your chance to reset. IDHL helps you define what you need now and what you’ll need next, giving you practical recommendations from business case through discovery to go live.
We do our due diligence so we can compare options and give you a true analysis to support informed decision making. We quantify true TCO, covering licensing, hosting, support, upgrades and day‑to‑day operating costs. Delivery is collaborative, with a smooth transition that protects customer experience, supports SEO continuity and leaves your team confident running the site post‑launch.
Workshops to capture needs, user journeys, operational constraints and success measures. We translate goals into platform requirements, integration priorities and a delivery plan your stakeholders can trust.
We model licence, hosting, upgrade and support costs alongside the effort to operate the platform day to day. Then we check roadmap fit so innovation doesn’t stall after launch.
A structured approach to data, SEO and integration testing, backed by dedicated QA. Pre‑launch validation and post‑launch monitoring reduce disruption and help teams settle into the new platform quickly.
Replatforming decisions often start with features, then get derailed by hidden costs. We make TCO visible early: platform fees, hosting, migration and maintenance effort, upgrade paths and the operational overhead that sits in your teams.
That clarity lets you compare options fairly and forecast OPEX over time, not just launch spend. We also stress‑test platform roadmaps against your priorities; personalisation, content workflows, merchandising, international rollout, so you avoid a move that repeats today’s limitations. The result is a plan that links platform choice to measurable outcomes, risk reduction and a credible ROI narrative.


Most replatforming pain comes from what sits behind the site: ERP, PIM, or CRM platforms, payments, fulfilment and custom workflows. We audit integrations, map data flows and spot bottlenecks that restrict operational delivery, so you’re not forced into last‑minute compromises.
We treat data migration as a risk programme; clean‑up, mapping, validation and rollback planning, tailored to your stack. We also plan for SEO migration and URL governance to protect visibility. Throughout build, our QA approach tests critical journeys, integrations and performance so issues are found early, not after launch.
A good launch is quiet: customers can browse, buy and self‑serve without friction. We stage release steps, monitor key journeys and run post‑launch checks so you get stability fast. Security and upgrade planning is built in, reducing ongoing maintenance cost and lowering exposure from delayed patches or end‑of‑life components.
Once live, we help your team take ownership; training, documentation and a clear backlog, so the platform keeps improving. Whether you need website migration services for a DXP rebuild or eCommerce replatforming services for new trading features, the focus stays the same: remove constraints and create room to grow.

Our partnerships give us deep platform insight, early access to roadmaps and best‑practice implementation.

Replatforming is usually triggered when your current platform limits growth, innovation or integration, or when security, upgrades and maintenance effort are becoming harder to manage. It’s also common when total cost of ownership no longer matches the value the platform delivers.
We start with discovery to understand your business goals, technical constraints and future roadmap. From there, we assess DXP and eCommerce platforms against functional fit, scalability, integration capability and long‑term ownership considerations, so the decision is grounded in value, not hype.
We plan replatforming as a phased, risk‑managed programme. This includes clear migration planning, integration testing, quality assurance and launch readiness checks, all designed to protect customer experience and business operations throughout the transition.
Data migration is tailored to your platform and architecture. We assess data quality, define migration approaches and validate outcomes to reduce risk, avoid data loss and ensure your new platform launches with clean, reliable information.
We can address SEO from day one, with our specialist SEO migration service working alongside replatforming delivery. We plan URL structures, redirects and content migration carefully to reduce risk, protect traffic and maintain organic visibility before, during and after launch.
Yes. Replatforming doesn’t end at go‑live. We support post‑launch stabilisation, training and optimisation so your team feels confident managing the platform and continues to realise value as your business evolves.