Umbraco
We design, build and support engaging, creative Umbraco websites that are fast to use, easy to manage and built to scale, with expert delivery from our expert developers.
Learn MoreDigital Experience Platforms (DXP)
Partner with a DXP agency focused on delivery, adoption and long‑term value. We help your team run, improve and scale your website with confidence after launch.
- Services
- Web and technology
- Digital Experience Platforms (DXP)
A DXP your team can run
A Digital Experience Platform (DXP) brings content, personalisation and integration together so your website can do more than publish pages. We help you choose and deliver the right platform for your goals, with specialist knowledge across industry-leading DXPs such as Kentico and Umbraco.
Our teams combine strategy, user experience, design and strategic technical solutions with strong project and account management, so delivery stays on track, on budget, and stakeholders stay aligned. With change management built in, we enable your content managers to work confidently during the project and post-launch, and we support you ongoing to increase the value of your website as a long-term asset.
Platform builds that don’t slow you down
A good DXP implementation gives you control, not dependency. We design content models, templates and workflows that reflect how your team actually creates, approves and publishes content. That means fewer workarounds for your content managers and a platform that supports consistent, high-quality updates.
Throughout delivery, we work closely with you to make sure the site meets business goals, be that generating qualified leads, supporting members or enabling self-service. The result is a site that represents your business clearly to your customers and key audiences, and stays easy to evolve.
Delivery, change and governance
DXP projects succeed when delivery and adoption move together. Our project and account management keeps scope, risks and decisions visible, while our change management supports training, stakeholder engagement and practical ways of working.
We set your team up with the right tools, documentation and support model, so you can launch with confidence and run the platform day-to-day. Post-launch, we can help you plan for continuous improvement, upgrades and enhancements in a way that protects total cost of ownership. You get clear ownership of your website asset, and a roadmap that keeps it valuable over time.
Experience across high-performing sectors
We deliver DXPs for businesses that need their website to earn its keep. That includes membership bodies balancing high volumes of technical content to a range of different audiences, B2B brands with complex propositions and nuanced brand positioning, and lead generation businesses that rely on speed, SEO and conversion performance.
Because we understand how these models work, we build digital experiences that support the right integrations, reporting and optimisation loops from day one. Whether your priority is better content governance, improved personalisation, or a faster route to launching new campaigns, we’ll help you get a site that meets your goals and supports your team long after go-live.
Proven DXP expertise
We partner with leading Digital Experience Platforms and bring deep development knowledge to every project. The result is platforms that are built properly, supported confidently and designed to deliver long‑term value.
Our work
MilwaukeeEnhancing performance to drive growth in EMEA
- B2B
- Web and Technology
- Digital Marketing
- Kentico
HammondsMulti-service approach drives online performance
- Home & Garden
- Web and Technology
- Digital Marketing
- Strategy and Consultancy
- Integrated
- Umbraco
FreethsStreamlining Freeths' legal digital experience
- Professional services
- Web and Technology
- Umbraco
Testimonials
Joe Wicks, Digital Marketing Manager, Ryobi Tools"We have partnered with IDHL for over a decade and they have been fundamental in growing our online presence across Europe. They have made fantastic developments to website performance and we are currently implementing features of the Kentico EMS. The team is a joy to work with and is always prepared to go the extra mile."
David Smith, Web Manager, Hachette"We are far less reliant on development work due to the thought put into the setup. Content management is now entirely within Kentico, reducing the need for developer involvement.
There is now a flexible approach to page building due to the large variety of widgets supplied and integrations with external applications are far easier. The speed on both desktop and mobile is improved and the optimised search and navigation mean we have had fewer calls from schools trying to find resources."
Anna Marshall, Digital Products Owner, Royal College Of Radiologists"I wanted to say a massive thank you to everyone at [IDHL] for delivering such a brilliant new website for us. We’ve had some great feedback from both members and colleagues, and we’re really pleased with how smoothly it all went.
[...] I just wanted to take a moment to thank you all for your hard work: in the words of one of our colleagues “We knew it was going to be good, but it's exceeded our expectations! This is just the beginning...""
Insights, Ideas, & Innovation
- Insight
What health & beauty consumers really want in 2026: Four trends redefining brand strategy this year
- Insight
Reverse commerce: Putting reduce, reuse, recycle at the forefront of your brand
- Insight
How to design your future-proof eCommerce roadmap
- Insight
5 digital challenges stalling stronger membership experiences and how to overcome them
- Insight
Five agents: making agentic AI work for you
FAQs
A Digital Experience Platform helps you manage and deliver joined-up experiences across channels, combining content management with personalisation, search, integrations and workflow. If your current site is hard to update, doesn’t support your customer journeys, or relies heavily on developers for day-to-day changes, a DXP is often the right step. We’ll help you assess what you need now, what you’ll need next, and whether a full DXP (or a simpler CMS approach) best fits your goals, budget and total cost of ownership.
We bring specialist platform knowledge across industry-leading DXPs, including Kentico and Umbraco, and we’ll recommend the option that best matches your requirements. That includes how your content team works, the integrations you need, your governance and security needs, and how you plan to evolve the site post-launch. Where there’s an existing platform in place, we can also help you get more out of it, from improving content modelling and workflows to performance, accessibility and ongoing optimisation, without inflating long-term support costs.
We build delivery around the people who will run the site. Alongside project and account management, we include change management to support training, stakeholder alignment and practical publishing ways of working. Your content managers get hands-on support throughout the project, plus documentation and a clear operating model so they can work confidently post-launch. After go-live, we stay involved with a support and improvement approach that protects total cost of ownership and increases the value of your website as a long-term asset, not a one-off project.
We work with digital experience clients across sectors such as membership organisations, B2B brands and lead generation businesses. These teams often need strong content governance, fast campaign delivery, reliable integrations and measurable improvements in conversion and engagement. We tailor the platform build and delivery approach to what matters most in your model, whether that’s supporting member journeys, representing a complex proposition clearly to customers, or improving lead quality. The aim is always the same: a site that meets your goals and gives your team control long after launch.