Discovery and requirements
Workshops to capture needs, user journeys, operational constraints, and success measures. We translate goals into platform requirements, integration priorities, and a delivery plan your stakeholders can trust.
Replatforming and Website Migration
Upgrade to a platform tailored to your business goals and workflows. IDHL specializes in DXP and eCommerce replatforming, ensuring minimal disruption, clear ROI, and confident management after launch.
- Services
- Web and technology
- Replatforming and Website Migration
Replatforming that drives growth and lowers risk
If your current platform is costly, hard to integrate, or limits new features, replatforming offers a fresh start. IDHL helps identify your present and future needs, providing practical guidance from business case to discovery to launch.
We conduct thorough due diligence to compare options and provide accurate analysis for informed decisions. We calculate true TCO, including licensing, hosting, support, upgrades, and daily operations. Our collaborative delivery ensures a smooth transition that protects customer experience, maintains SEO, and empowers your team post-launch.
TCO and roadmap assessment
We model license, hosting, upgrade, and support costs along with the effort to operate the platform daily. Then we check roadmap fit to ensure innovation continues after launch.
Migration, QA and go-live
A structured approach to data, SEO, and integration testing, supported by dedicated QA. Pre-launch validation and post-launch monitoring minimize disruption and help teams adapt to the new platform quickly.
A business case based on TCO, not assumptions
Replatforming decisions often begin with features but are derailed by hidden costs. We reveal total cost of ownership early: platform fees, hosting, migration efforts, upgrade paths, and your team's operational overhead.
This transparency enables fair comparison and forecast of ongoing expenses, not just launch costs. We also test platform roadmaps against your priorities—personalization, content workflows, merchandising, international expansion—to avoid repeating current limitations. The outcome is a plan linking platform choice to measurable results, risk reduction, and a solid ROI story.
Address integration limits and migration risks upfront
Most replatforming challenges come from backend systems: ERP, PIM, CRM, payments, fulfillment, and custom workflows. We audit integrations, map data flows, and identify bottlenecks that hamper operations to avoid last-minute compromises.
We treat data migration as a risk management initiative: cleanup, mapping, validation, and rollback plans tailored to your stack. We also plan SEO migration and URL management to protect visibility. Throughout development, our QA tests critical journeys, integrations, and performance, detecting issues early, not post-launch.
Smooth launch with ongoing compounding value
A smooth launch is seamless: customers browse, purchase, and self-serve without issues. We stage releases, monitor key journeys, and perform post-launch checks to ensure fast stability. Security and upgrade planning reduce ongoing costs and risks from delayed patches or obsolete components.
After launch, we support your team with training, documentation, and a clear backlog to keep the platform evolving. Whether you need DXP website migration or eCommerce replatforming for new features, our goal is to remove constraints and enable growth.
Eleanor Papadimos, Commercial Director Web Division
"Replatforming can feel overwhelming, but ignoring warning signs—rising costs, growing technical debt, integration limits, or a stagnant platform—often causes greater business harm. Whether starting out or evaluating platforms, we help define scope, challenge your tech stack, assess platforms, model TCO, and build a strong business case."
Our platform partners
Our partnerships provide deep platform insights, early roadmap access, and best-practice implementations.
FAQs
Replatforming typically occurs when your current platform restricts growth, innovation, or integration, or when managing security, upgrades, and maintenance becomes more difficult. It’s also common when the total cost of ownership exceeds the platform’s delivered value.
We begin with discovery to understand your business goals, technical constraints, and future plans. Then, we evaluate DXP and eCommerce platforms based on functional fit, scalability, integration capabilities, and long-term ownership, ensuring the choice is based on value, not hype.
We plan replatforming as a phased, risk-managed program. This includes clear migration planning, integration testing, quality assurance, and launch readiness checks, all designed to protect customer experience and business operations throughout the transition.
Data migration is tailored to your platform and architecture. We assess data quality, define migration approaches, and validate outcomes to reduce risk, avoid data loss, and ensure your new platform launches with clean, reliable information.
We address SEO from day one, using our expert SEO migration service alongside replatforming delivery. We carefully plan URL structures, redirects, and content migration to minimize risk, protect traffic, and maintain organic visibility before, during, and after launch.
Yes. Replatforming doesn’t end at go-live. We support post-launch stabilization, training, and optimization so your team feels confident managing the platform and continues to realize value as your business evolves.