Welcome and onboarding
First touch journeys that convert new sign ups into first purchase.
Behaviour‑led email marketing and automation that turn intent into revenue, feeding audience intelligence back into PPC, social and SEO for a compounding effect.


Email marketing is one of the highest‑ROI and most engaging marketing channels when it is run well. We apply direct marketing strategies to build customer loyalty, drive sales and nurture leads by delivering personalised messages straight to an audience’s inbox. We design and manage email marketing campaigns that use data responsibly, keep databases clean and compliant, and trigger relevant journeys at the right moment. The result is consistent performance, stronger relationships and insight that supports activity across other channels.
Automation removes friction. We map decisive moments, instrument events and build flows that do a specific job while keeping lifecycle, segmentation and identity aligned. Recognise, retain and re‑engage keeps the work focused and connects insights across channels.
First touch journeys that convert new sign ups into first purchase.
Behaviour led reminders that recover high intent interest.
Timely recovery flows that reduce drop off at checkout.
Repeat purchase and replenishment triggers that grow lifetime value.
Journeys designed to reactivate lapsed users.
Compliant capture patterns that turn anonymous traffic into known audiences.
Our marketing automation service uses email marketing to deliver timely, relevant messages that move customers from interest to purchase and beyond. We design behaviour‑led journeys that respond to real signals, not guesswork, helping brands capture demand, recover lost revenue and increase lifetime value. By connecting email marketing with paid, organic and on‑site activity, we turn automation into a practical revenue driver rather than a set of disconnected flows.

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We bring deep expertise across leading email marketing platforms, so clients do not have to learn through trial and error. We know how to structure data, triggers and suppressions properly, how to use platform features effectively, and where common performance gaps sit. This means faster setup, fewer mistakes and more reliable results. By taking ownership of the technical and operational detail, we free up internal teams and ensure email marketing works harder with less effort.
We design and optimise in Klaviyo and Dotdigital, connect Meta and Google for audience syncing, and measure with your analytics stack. Consent and data integrity are built in from the start so identity and personalisation stay compliant.
See where you’re missing value and how quickly it can be fixed.
No. We support both brands without CRM resource and brands with internal teams who want a strategy led roadmap they can execute.
Welcome/onboarding, abandoned browse, abandoned cart, post purchase, replenishment, win back and bespoke journeys tied to your funnel and signals.
Typically within 4–6 weeks after first‑wave flows go live and initial tests run.
We combine intent, recency/frequency, engagement, AOV/CLV and captured attributes to build meaningful segments.
Yes. We share segments and learnings with PPC and social and take demand signals from SEO and paid search.