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Oreilia

A platform transformation delivering 198% revenue growth

Collaborating with Orelia to create a bespoke high-performance, scalable Shopify Plus platform

Model wearing gold hoop earrings

An existing Shopify merchant, Orelia was limited by an outdated template. After undergoing a rebrand which saw their offering repositioned, they needed a high-end site that would reflect their luxury brand and meet their customers’ expectations.

Client
Oreilia
Website
Visit Site
Category
  • Fashion
Services
  • Web and Technology

The challenge

Already trading on Shopify, Orelia had outgrown their outdated store template, making it difficult to support the brand’s growth ambitions.

They needed a bespoke Shopify Plus solution that would support them in reaching their growth ambitions. A rebrand was run in tandem and launched at the same time as the project, adding a more luxury positioning while continuing to meet user expectations around ease of use and performance.

Providing customers with a personalised experience and the ability to engrave certain jewellery items was also key.


Golden necklaces surrounded by petals
Gold chains and bracelets on model
Ring model
gold ring on the stem of a pink flower

Our approach

Rebuilding on Shopify Plus

We revitalized the Orelia brand story through a new design and flexible theme, enhancing its appeal and bringing its essence to life. With a focus on user experience, we integrated custom color swatches, bespoke bundles, and upsell features across product, collection, and cart pages, clearly communicating Orelia's luxury offerings to customers.

Powerful onsite features

To bolster Orelia's global reach and transaction capabilities, we implemented powerful Shopify Plus features such as multi-currency support, Shopify Payments, and Shopify Scripts. This ensured a smooth and secure shopping experience worldwide. Additionally, we personalized the journey through third-party integrations and a custom app, offering options like Zodiac, icon, and font engraving to meet individual preferences.

Matching the aesthetic

A customized Klevu solution brought lifestyle imagery into collection pages, and comprehensive remote user testing ensured the experience was refined and user-friendly.

To establish Orelia as a preferred gift destination, we integrated features like Drop A Hint, gifts by price, Bundle Builder, Gift Wrap Plus, and eGift cards. Completing the project, we conducted in-depth remote user testing to ensure site usability and identify further optimization opportunities.

The results

Rebuilding Orelia’s store on Shopify Plus, we delivered on their goals to create a high-end, personalized, and luxurious eCommerce website. 

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Conversion Rate YoY
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Year-over-Year Returning Customer Rate
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revenue growth
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average order value YoY
Orelia new webpage screenshot

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