Umbraco Development Services
We design, build, and support engaging, creative Umbraco websites that are fast to use, easy to manage, and built to scale, with expert delivery from our skilled developers.
Learn MoreDigital Experience Platforms (DXP)
Partner with a DXP agency focused on delivery, adoption, and long-term value. We help your team run, improve, and scale your website confidently after launch.
- Services
- Web and technology
- Digital Experience Platforms (DXP)
A DXP your team can manage
A Digital Experience Platform (DXP) combines content, personalization, and integration so your website can do more than just publish pages. We help you select and implement the right platform for your goals, with expert knowledge of leading DXPs like Kentico and Umbraco.
Our teams blend strategy, user experience, design, and strategic technical solutions with strong project and account management, keeping delivery on track, on budget, and stakeholders aligned. With change management integrated, we empower your content managers to work confidently during the project and after launch, and we provide ongoing support to enhance your website's value as a long-term asset.
Platform builds that keep you moving
A good DXP implementation gives you control, not dependence. We design content models, templates, and workflows that mirror how your team actually creates, approves, and publishes content. That means fewer workarounds for your content managers and a platform that supports consistent, high-quality updates.
Throughout delivery, we collaborate closely with you to ensure the site meets business goals—whether generating qualified leads, supporting members, or enabling self-service. The result is a site that clearly represents your business to your customers and key audiences, and remains easy to evolve.
Delivery, change, and governance
DXP projects succeed when delivery and adoption progress together. Our project and account management keeps scope, risks, and decisions visible, while our change management supports training, stakeholder engagement, and practical workflows.
We equip your team with the right tools, documentation, and support, so you can launch confidently and operate the platform day-to-day. Post-launch, we help plan continuous improvement, upgrades, and enhancements in ways that protect total cost of ownership. You gain clear ownership of your website asset and a roadmap to maintain its value over time.
Experience across high-performing sectors
We deliver DXPs for businesses that rely on their website’s performance. This includes membership organizations managing high volumes of technical content for diverse audiences, B2B brands with complex offerings and nuanced positioning, and lead generation businesses focused on speed, SEO, and conversion.
Because we understand these models, we build digital experiences that support the right integrations, reporting, and optimization loops from day one. Whether your priority is better content governance, enhanced personalization, or faster campaign launches, we’ll help you get a site that meets your goals and supports your team long after go-live.
Proven DXP expertise
We partner with leading Digital Experience Platforms and bring deep development expertise to every project. The result: platforms that are built correctly, confidently supported, and designed to deliver long-term value.
Our work
MilwaukeeEnhancing performance to drive growth in EMEA
- B2B
- Web and Technology
- Digital Marketing
- Kentico
HammondsMulti-service approach drives online performance
- Home & Garden
- Web and Technology
- Digital Marketing
- Strategy and Consultancy
- Integrated
- Umbraco
FreethsStreamlining Freeths' legal digital experience
- Professional services
- Web and Technology
- Umbraco
Testimonials
Joe Wicks, Digital Marketing Manager, Ryobi Tools"We have partnered with IDHL for over a decade and they have been fundamental in growing our online presence across Europe. They have made fantastic developments to website performance and we are currently implementing features of the Kentico EMS. The team is a joy to work with and is always prepared to go the extra mile."
David Smith, Web Manager, Hachette"We are far less reliant on development work due to the thought put into the setup.Content management is now entirely within Kentico, reducing the need for developer involvement.
There is now a flexible approach to page building due to the large variety of widgets supplied and integrations with external applications are far easier. The speed on both desktop and mobile is improved and the optimized search and navigation mean we have had fewer calls from schools trying to find resources."
Anna Marshall, Digital Products Owner, Royal College Of Radiologists"I wanted to say a massive thank you to everyone at [IDHL] for delivering such a brilliant new website for us. We’ve had some great feedback from both members and colleagues, and we’re really pleased with how smoothly it all went.
[...] I just wanted to take a moment to thank you all for your hard work: in the words of one of our colleagues “We knew it was going to be good, but it's exceeded our expectations! This is just the beginning...""
Insights, Ideas, & Innovation
- Insight
Getting to Know the American Redditor: Reddit and Your Digital Strategy
- Insight
IDHL Labs Social Club: Honest conversations about AI
- Insight
AI is Taking Over the Busywork: Implications for Agency Value
- Insight
Your site has more audiences now: Understanding MX and the machine-readable web
- Insight
Why customer journeys are becoming harder to plan around
FAQs
A Digital Experience Platform helps you manage and deliver seamless experiences across channels, combining content management with personalization, search, integrations, and workflows. If your current site is hard to update, doesn’t support your customer journeys, or relies heavily on developers for daily changes, a DXP is often the right choice. We’ll help you assess your current needs, plan for the future, and determine if a full DXP or a simpler CMS best suits your goals, budget, and total cost of ownership.
We have expert knowledge in leading DXPs such as Kentico and Umbraco and will recommend the best fit for your needs. This considers how your content team operates, required integrations, governance and security needs, and your site's evolution plan after launch. If you already use a platform, we can help you optimize it—from better content modeling and workflows to performance, accessibility, and continuous improvement—without increasing long-term support costs.
We build delivery around the people who will operate the site. Alongside project and account management, we include change management to support training, stakeholder alignment, and practical publishing workflows. Your content managers receive hands-on support throughout the project, plus documentation and a clear operating model to enable confident work post-launch. After go-live, we remain involved with a support and improvement approach that safeguards total cost of ownership and enhances your website's value as a long-term asset, not just a one-time project.
We work with digital experience clients across sectors such as membership organizations, B2B brands, and lead generation businesses. These teams often require strong content governance, rapid campaign delivery, reliable integrations, and measurable improvements in conversion and engagement. We customize the platform build and delivery approach to what matters most in your model, whether that’s supporting member journeys, clearly representing a complex proposition to customers, or enhancing lead quality. The goal is always the same: a site that meets your objectives and provides your team with control long after launch.